The Good Customer

good customers deserve good service

Follow The Good Customer on her customer service focused blog. As she journeys into the big wide world of consumerism, she will deconstruct the whole customer experience. It’s a happy mission to reveal exceptional customer service as well as expose those who lack it.

In the course of her escapades, The Good Customer shares her experiences, good products, good food, and good deals.

Curry and Coffee Anyone?

Posted by Ange On April - 18 - 2010ADD COMMENTS

WHAT? : Japanese-style prawn curry.¬† (Confession: This dish is actually served with 5 prawns, not 4, as shown in the above picture. I was so hungry that day that I had a prawn before remembering to take this shot. OOOPPS!) WHY? : Entree was part of a “lunch set”. Served with coffee or tea. Delicious and well prepared with little extras such as almond silvers and pickled ginger. HOW MUCH? : $11.99 for the set. An excellent deal! WHERE? : ¬†Aoyama Cafe Aberdeen Centre 1008 – 4151... (more...)

Paging All Beauty Queens! ~ Holt Renfrew

Posted by Ange On April - 16 - 2010ADD COMMENTS

WHAT? : Holt Renfrew is having a one-day promotion. Spend $250 at their beauty department and get a $25 Holt Renfrew gift card. That’s a 10% savings people! As most of you beauty enthusiasts know, the cosmetics department rarely offers discounts. Time to stock up!¬† Spending more than $250? Check out these other gift card offers – spend $500, get $50 gift card; spend $750, get $75¬†gift card; spend $1000, get $100 gift card. Click here¬† for more information. WHEN? : April 17, 2010 WHERE?:... (more...)

We Miss You, Orla… with love, HK

Posted by Ange On April - 8 - 2010ADD COMMENTS

Writing this post on Orla Kiely (Hong Kong) has been on my “to-do” list for some time now. Sadly, by the time I got around to it, I found out that the boutique had closed it’s doors here in Hong Kong. Sniff Sniff! To pay homage to their “once” Hong Kong store, I hereby post this entry. I’ve been a admirable fan of the kitschy, 60s -inspired line, Orla Kiely. Faring from the UK, this brand is most notably known for it’s bright and colourful line of handbags,... (more...)

Aritzia Warehouse Sale 2010

Posted by Ange On April - 1 - 2010ADD COMMENTS

¬† WHAT? : Aritzia’s Warehouse Sale WHY? : Apparently this is Aritzia’s biggest warehouse sale ever! Discounts frm 50% – 90% off.¬† 5000+ jeans on sale.¬†¬† Plus, new items added daily and throughout the day.¬† Need I say more? WHEN? : April 01 – 500pm to 900pm April 02 – 800am to 800pm April 03 – 1000am to 600pm April 04 – 1100am to 600pm April 05 – 1100am to 600pm WHERE?¬†: Aritzia¬†Headquarters 611 Alexandar Street, Suite 104 Vancouver, BC http://www.aritzia.com/blog/2010/03/warehouse-sale-april-1st-april-5th ¬† INFO... (more...)

Get A New Do!

Posted by Ange On April - 1 - 2010ADD COMMENTS

WHAT? :¬† CUT & COLOUR¬†promotion at Toni & Guy Vancouver.¬† For $90, you can get a fab haircut AND a full head colouring. Add $30 for highlights. Promotion is valid for new clients and is only with specific stylists/colour technicians. Limited time only. WHY? : With spring in full swing, it’s time for a new do. And who can say “no” to this irresistable offer from a reputable salon? HOW? : Offer is valid at the Kitslano location. Call salon for an appointment. WHERE? : Toni... (more...)

Paul Who?

Posted by Ange On March - 31 - 2010ADD COMMENTS

¬† For those of you who are in “the know” of all things beautiful in Hong Kong, have undoubtedly heard of Paul Gerrard – a well established beauty salon. The Good Customer loves to do her research before embarking into any new establishment – especially¬†beauty salons. After delving into the world wide web, to¬†search for a reputable place to have my locks clipped,¬†I came across Paul Gerrard Salon.¬†¬†What is this? A¬†dedicated page that had info and bios of their whole team... (more...)

Candy In My Bath!

Posted by Ange On March - 19 - 2010ADD COMMENTS

WHAT? : Bon Bon # 12 bubble bath by Tokyomilk. Infused with Japanese green tea extract, avocado oil, olive oil, and vitamin E.¬† No.12 fragrance is aptly named “gin & rosewater” – a fragrance combination of citrus zest, rosewood, mimosa, and mandarin. WHY? : The¬†beautifully illustrated packaging will inspire you to decorate your bathroom with these vintage-style glass bottles.¬†Oh, and the bubbles! So plentiful and luxurious. The lingering scent will leave you and your bathroom... (more...)

What’s Your Wish?

Posted by Ange On February - 25 - 20102 COMMENTS

It was¬†a glorious feeling when I clicked¬†on the OK button and instantly received a note with a confirmation number. Seconds later¬†my email program notified¬†me of incoming mail. It was official – my room at the W Hotel in Seattle, WA had been confirmed.¬† My confirmation email thanked me for booking with them and asked me questions – “What is the purpose of my visit? Is it for a special occasion? Do I have any questions or concerns regarding my upcoming visit?” The email... (more...)

Canada Is Seeing Red… Hands!

Posted by Ange On February - 20 - 2010ADD COMMENTS

WHAT? : Vancouver 2010 Winter Olympics Mittens. Woven with an acrylic and wool blend and lined inside with polar fleece, these mitts bear the country’s maple leaf emblem on the palm-side. WHY?: They are the “IT” item of the Vancouver 2010 Olympics. Not only are they the official “torchbearer” mittens, but it seems that everyone at the games – spectators and participants alike – are sporting a pair. All net proceeds from sales of these mittens go towards¬†”Own... (more...)

The Other Lunch Box – The Bento

Posted by Ange On February - 12 - 2010ADD COMMENTS

WHAT? : Bento box – tuna & salmon sashimi, vegetable & prawn tempera, potato croquette, salad, rice. WHY? : Delicious and affordable. If you frequent this restaurant, then you are probably familiar with it’s loyal following of patrons. Don’t be surprised if you have to wait for a table during their dinner hours. On this particular visit, I’ve discovered that “lunch” is the perfect time to¬†enjoy their delicious Japanese fare. Minimal wait times plus wonderful... (more...)