Follow The Good Customer on her customer service focused blog. As she journeys into the big wide world of consumerism, she will deconstruct the whole customer experience.
It’s a happy mission to reveal exceptional customer service as well as expose those who lack it.
In the course of her escapades, The Good Customer shares her experiences, good products, good food, and good deals.
L’Apothiquaire Vietnam In the midst of bustling Ho Chi Minh city, the metropolis of Vietnam, you can find a myriad of spas and beauty salons. I have frequented a multitude of these spas over the years – primarily because the services are a fraction of the costs in North America. It’s always pleasant to stumble upon a diamond in the rough. L’Apothiquaire in Ho Chi Minh is such the jewel. To give you some insight into the spa culture of this city, let me tell you what to... (more...)
WHAT? : Kinerase skin lotion WHY? : Because it contains a secret ingredient : N6-furfuryladenine. Sounds like something out of a chemistry text book, doesn’t it?  You then might ask yourself – do I really want this on my face? Oh yes, you do!  Otherwise known as “kinetin”, this plant-based antioxidant has been found to delay age related change in plants. Studies have shown that the compound may also delay or prevent a range of cellular changes associated with aging... (more...)
“Oh look …. a castle!”  In the midst of newly constructed high rises, hotels, and shopping centres lies this beautiful “castle”. What used to be a predominantly residential area is now awakened with the boom of commercialism. And with that the Khaisilk Corporation has added another restaurant to their list – Cham Charm Gallery Cuisine. As noted in it’s name, the establishment is both a restaurant and gallery. From what I know, a great deal of attention... (more...)
WHAT? : Pear, Brie and Prosciutto Sandwich WHY? : Because it may be the most amazing sandwich… ever. Who would think that a combination of blue brie, sliced pear, prosciutto, roasted walnuts, lettuce, oil & vinegar served on a baguette could taste so good? HOW MUCH? : $8.25 WHERE? : Finch’s Tea & Coffee House; 353 Pender Street, Vancouver BC, V6B 1T3, 604-899-4040Â Â Â Â Â Â Â Â Â http://finchteahouse.com/menu.htm TIP: The fine people at Finch’s make all their sandwiches... (more...)
The time had come to refill my depleting Nepresso capsule supply. Oh goody! It’s always a treat to visit the one and only Nespresso Boutique in downtown Vancouver. It had been awhile since my last visit and I was excited to try the new espresso blends from their 2009 Variations collection. When I arrived at the store, I head directly over to the cashier counter to order my capsules. As the sales personnel fills my order, I ask her about the 3 new different blends. She informs me that there... (more...)
WHAT?: One night sale at all participating Banana Republic stores in Canada. Receive 30% off your purchase of $100 or more. WHY?: For those of you who are not already “shopped out” from the holidays. Or for those of you who still have money left after the holidays…. to shop WHEN?: January 14, 2010 – from 5:00 pm until closing HOW? : Print coupon and present to cashier upon checkout.  Can’t see image below? - CLICK HERE for coupon. ... (more...)
The most exciting moment of making a purchase online is when you actually receive your items in the mail. You have waited patiently for days or even weeks for your purchase to make an appearance at your doorstep. With anticipation, you open the box, rifle through the mounds of packaging material, and finally make contact with your brand new item. But wait, what IS this? You turn the item over and over in your hands and a slow realization overcomes you… this is not the item you have ordered!... (more...)
WHAT? : Fresh Appleseed Brightening Exfoliant WHY? : First of all… you’ll have to restrain yourself from eating this stuff straight from the tube – yes, it smells that good! Pomegranate seeds and bamboo gently exfoliates. Citrus fruit acids help in the turnover of cells. Appleseed oil and evening primrose butter nourish and protect your skin. Result:Â A smooth and glowing complexion! Even suitable for sensitive skin. WHERE? :Â Fresh retail stores (worldwide)Â www.fresh.com ;Â ... (more...)
~Great Food Better Lives~ About 20 years ago, a local Seattle chef/entrepreneur embarked on a journey to give back to the community. He started Common Meals, an organization to provide meals to disadvantaged individuals in the city. 4 years later, this community service program transformed into Farestart – a program designed not only to feed these individuals but also enable them to help themselves. Today, Farestart is a 16 week job training program for the food services industry. The students... (more...)
WHAT? : Banana Republic (Canada) One Day Sale. A “one time” coupon for 40% off your entire purchase. WHEN? : December 17, 2009 WHERE? : In-store purchases only. Please visit  www.bananarepublic.ca for a store nearest you. HOW? : Print out this coupon and present to cashier upon checkout.    CLICK HERE -> 40% COUPON Popularity: 30% [?] Read More →
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