~Shopping Bliss~
To date, this is first time that I have featured a business TWICE on TheGoodCustomer.
I was throughly impressed with the service at BCBG (Oakridge location) in Vancouver on a previous visit. http://www.thegoodcustomer.com/2009/09/dresses-galore/
Several weeks after that particular visit, I received something in the mail from BCBG. To my surprise and delight I found a “thank you” card from the sale associate who assisted me on that visit. Being an avid customer of this store for years now, this was the first time I have received any correspondence.
The note was hand written. There was mention of the particular item I had purchased. As well, certain details of our conversation on that visit were noted. I found the whole gesture very personal and very professional.Â
Extremely impressed with this level of service. BCBG (Oakridge) fully deserves this second post for commendation of excellent customer service!Â
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