To date, this is first time that I have featured a business TWICE on TheGoodCustomer.
I was throughly impressed with the service at BCBG (Oakridge location) in Vancouver on a previous visit.
Several weeksÂ after that particular visit, I received something in the mail from BCBG. To my surprise and delight I found a “thank you” cardÂ from the sale associate who assisted me on that visit.Â Being an avid customer of this store for years now, this was the first time I have received any correspondence.
The note was hand written. There was mention of the particular item I had purchased. As well,Â certain details of ourÂ conversation on that visitÂ were noted. I found the whole gesture very personal andÂ very professional.Â
Extremely impressed with this level of service.Â BCBG (Oakridge) fully deserves this second postÂ for commendationÂ ofÂ excellent customer service!Â
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