The Good Customer

~SML Hong Kong~

Concept: Customize your dining experience by choosing your portion size for anything on the menu. I was immediately intrigued by this novel approach to dining. Taking a friend as a test partner, we embarked on a mission to test the feasibility of this concept.

Located in the Times Square Food Forum of Causeway Bay, Hong Kong is SML. Where are the vowels? No it’s not a spelling mistake. It’s an acronym for Small Medium Large. Some would consider this as a tapas type of restaurant, but I beg to differ. Upon opening the menu, you will find it resembles a classic menu. There are clearly defined sections – appetizers, mains, desserts, drinks. However, after each menu item there are 3 different prices under the 3 columns of small, medium, large. This was the theme throughout the whole menu. You could even order drinks in 3 different sizes.  Great way to try different cocktails or sample different wines without becoming utterly “sloshed”.

A truly fabulous and diverse dining experience. We must have ordered 4-5 different mains (small, of course); ordered 2-3 different “carbs”; and even some large portions of appetizers. Why? Because we could! A perfect place for the “indecisive one”, the “picky one”, the “peckish one” or the “hungry one”.

The possibilities are limitless. A truly customizable dining experience. The Good Customer likes this!

Bonus feature: There are a LOT of personnel working at this establishment. The ratio of server to patron was unbelievable! Thus, customer service was remarkable! Quick, efficient, and friendly staff. Can’t ask for anything more.

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