The Good Customer

good customers deserve good service

Archive for March, 2010

Paul Who?

Posted by Ange On March - 31 - 2010ADD COMMENTS

 

For those of you who are in “the know” of all things beautiful in Hong Kong, have undoubtedly heard of Paul Gerrard – a well established beauty salon.

The Good Customer loves to do her research before embarking into any new establishment – especially beauty salons.

After delving into the world wide web, to search for a reputable place to have my locks clipped, I came across Paul Gerrard Salon.  What is this? A dedicated page that had info and bios of their whole team – hair stylists, estheticians, nail technicians, assistants. There is also detailed information on their services plus pricing. Love it! In addition, you can also book your appointment online. How convenient is that?  Love it!

I choose my stylist from the thumbnail pictures and made my appointment online. 2 days before my appointment, I get a reminder text (sms) message from the salon. 1 day before my appointment, I receive a personal call from the salon. How courteous and efficient. Seems like they run a well-oiled, tight ship of an operation. Love it!

The day of  appointment arrived. After carefully manoeuvring my way up the knobby steps of Pottinger Street in Central, I found my way to the 2nd floor of Wah Hing House.

The interior of the salon is dated due to the age of the building it is housed in. What is lacking in ambience is made up by the down-to-earth, and super friendly staff. Love it!

This is not your average high-end salon chock full of starlets and wealthy housewives. You will not find hipster assistants scurrying around the “too cool for school” stylists.

Clientele consists mostly of expats and most of the stylists are not local Hong Kongers.  Apparently, this salon is renowned for their hair colouring/hi-lighting services for blondes.

Service is gracious without being pretentious. Love it!

Those of you seeking a day of pampering, can also indulge in the salon’s esthetician and nail services.

Paul Gerrard
1st and 2nd floor
Wah Hing House
35 Pottinger Street
Central Hong Kong
+852 2869 4408
http://www.paulgerrard.com

Popularity: 11% [?]

Candy In My Bath!

Posted by Ange On March - 19 - 2010ADD COMMENTS

WHAT? : Bon Bon # 12 bubble bath by Tokyomilk. Infused with Japanese green tea extract, avocado oil, olive oil, and vitamin E.  No.12 fragrance is aptly named “gin & rosewater” – a fragrance combination of citrus zest, rosewood, mimosa, and mandarin.

WHY? : The beautifully illustrated packaging will inspire you to decorate your bathroom with these vintage-style glass bottles. Oh, and the bubbles! So plentiful and luxurious. The lingering scent will leave you and your bathroom smelling oh so fresh.

WHERE? : Homewerx, 1053 Davie Street, Vancouver BC, Canada  (604) 662-2204 ;  Tokyomilk online ;  Sallie Home online ; Anthropologie online

HOW MUCH? : 16oz/473ml – $22.00 ;  33.8oz/1l – $33.00

FUN FACT: The founder of Tokyomilk, designer Margot Elena is also known for her other luxurious bath/perfume product lines – Archive and Lollia.

Popularity: 9% [?]