The Good Customer

good customers deserve good service

Bars

Canadian Pub

Posted by Ange On December - 11 - 2009ADD COMMENTS

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When one thinks of a “pub”… Irish and English are immediately brought to mind. But a Canadian pub? Yes, there is such a thing and it is fittingly named The Flying Beaver.

The Flying Beaver is part of the Mark James Group of Vancouver. Mark James Group is renowned for their clothing store – an institution in the Kitslano neighbourhood. But they also own a chain of pubs and brewhouses throughout the lower mainland.

Since this restaurant is housed in the Harbour Air Terminal, every seat comes with a view! Whether you are seated inside or on the patio you can enjoy the views of the Fraser river and witness the float planes coming in for landing on the water out front.

As with most pubs, this one operates on the “seat-yourself” protocol, which quickly transpires to “first-come-first-seat” on busy nights. It can get quite hectic but everyone seems to be pretty good natured about the whole process.

The wait staff consistently offer great service. Rain or shine, breakfast, lunch or dinner…  I am always in awe of how the staff handle themselves in the “thick” of restaurant rush. On weekend nights, this bar can be somewhat chaotic. As soon as I seat myself, a server always arrives promptly. Somehow within the chaotic environment, you are made to feel like you are the only customer in the restaurant. And I must say that this phenomenon occurs all the time, regardless of time of day, or the server. Pat on the back to the management for having such a dynamic team of personnel.

Plus, the food is excellent! Tasty and generous in portion. Great drink specials – $5.00 martinis on Tuesdays. Plus daily dinner specials. 30 cent “Wing Wednesday” and $10.00″Flat Iron Steak Dinner Thursdays” are locals’ favourites.

Wonderful environment, excellent staff, and delicious food… a good customer experience indeed.

Flying Beaver Bar & Grill on Urbanspoon

Popularity: 10% [?]

The Budha of LKF

Posted by Ange On October - 17 - 20092 COMMENTS
The Budha Of LKF

The Budha Of LKF

Tucked away in an alley off of Hong Kong’s most happening street – Lan Kwai Fong (LKF), is Baby Budha. This small bar/lounge at 18 Wo On Lane, Central is a great place to start or end your night … away from the masses in LKF.

Baby Budha has great ambience. One of few places in LKF where you can carry on a conversation. A part of the premises is open air – fabulous in the cooler months!
Every time I visit this lounge, I’m always delighted with the service. The staff are super friendly and down to earth. They usually try to accommodate to their customer’s needs.
Recently, after a long night traversing through the Soho and LKF area, we all just wanted to find a  place to sit down and unwind. As we approached the entrance to the lounge one of the staff indicated to us that they were getting ready to close. We gave them a doe-eyed look and asked sweetly if they would mind entertaining one last table. They obliged and we were grateful.
Even though the staff had to stay later, we were not rushed and continued to receive excellent service.
Thanks Baby Budha!
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Popularity: 25% [?]