WHAT? : Nespresso’s Friends and Family E-Store.
WHY? : Discounts on select machines and accessories
WHEN? : November 20 to December 01, 2009
HOW? : Visit   www.nespressofriendsandfamily.com.
~ Happy Shopping! ~
Popularity: 5% [?]
~My Instant Coffee~
~Cup+Coffee~
WHAT? : Starbucks VIA Ready Brew Tumbler
WHY? : Stainless steel interior – wonderful to keep your drinks hot or cold. Even though it is not insulated, it did keep my coffee comfortably hot for about an hour. Tumbler holds 10 oz of liquid – the recommended amount of water per VIA . Unscrew the bottom panel of the tumbler and you will find 6 individual compartments – to house your VIA coffee packets. Compact and portable – Love it!
WHERE? : www.starbucksstore.com ;Â Retail Starbucks stores throughout North America
HOW MUCH? : $16.95
Popularity: 2% [?]
~My Favourite Appliance~
~Exquisite Capsules Of Caffeine~
HOW MUCH? : Machine – $279;Â Capsules -Â 0.55 USD/0.63 CDN each
Popularity: 1% [?]
~Coffee Bar at Nespresso Vancouver~
I have been a proud owner of a Nespresso machine for almost a year now. Every time I interact with their employees, whether in person or on the phone, I keep waiting for something to go terribly wrong. Why? …. because the customer service is “too good to be true”!
Since receiving my “Nessie” (yes, I named it) through courier, I have received enough correspondence from Nespresso that would shock Canada Post.
And what is Nespresso sending me?
In addition to snail mail, I have received numerous phone calls from Nespresso. Why are they calling me? For feedback! Yes, apparently they care about my thoughts. By focusing on clients individually, Nespresso is able offer personalized service.Â
Visiting the one and only Nespresso boutique in Vancouver is reminiscent of a posh lounge. The shiny white interior pegged with the colourful coffee capsules is a treat for the eyes.Â
Don’t be surprised if you are invited to try their products when you visit their boutique. They are more than happy to whisk you away to their pristine coffee bar. The sampling of their coffee/espressos is an experience in it’s itself. If you are interested, the personnel are eager to give you an abundance of information. I never knew that there were so many dimensions to an espresso. (Note: This is not like a Costco sample table where the cranky staff member gives you a dirty look for taking 2 crackers.) Never are you rushed or pressured to purchase anything. Perched on the bar stool at the Nespresso coffee bar, sipping your espresso with square of dark chocolate is a sublime experience.
The store personnel possess outstanding product knowledge. Quite amazing… since they have over 16 espresso varieties, several different accessory lines, and a number of machines. I am under the assumption that they all underwent a vigorous training program.
Nespresso constantly tries to engage their clients with new products. From ever-changing limited edition espresso varieties, to their own line of sugars, chocolate, and drink recipe books. What’s next?…. Nespresso cream? Sweet!
PS. I have visited the Nespresso retail store in Hong Kong on several occasions and have received the same level of exceptional service. They truly are a world wide and world class company.
Popularity: 8% [?]
~Nespresso Cups~
What?: ‘Essenza’ Espresso & Lungo set. Glass cups with resin saucers.
Why?: Great presentation of your caffeinated beverage. Love the tiny textured handles!
How much? : Set of 2 Espresso Cups – $17 usd;Â Set of 2 Lungo Cups – $21 usd;Â Set of 4 (Espresso & Lungo) Cups – $29 usd
Where? :  Nespresso Boutiques and www.nespresso.com
Popularity: 2% [?]
~Free VIA Sample + $1.00 off Coupon~
It is totally unfathomable that a coffee conglomerate like Starbucks would launch an instant coffee line…… until now. On Oct 02/09, Starbucks (US & Canada) officially launched VIA – instant coffee powder that can be dissolved in hot or cold liquids.
Prior to this launch, Starbucks had propagandized their “VIA Taste Challenge” from Oct 02/09 – Oct 05/09. Curious as to what this challenge was all about, I made a visit to Starbucks on Oct 02. When I approached the counter to make my order, I saw a thermos and some cups by the cash register. The counter staff did not offer me any coffee. I inquired if the thermos contained the “VIA” coffee. It was then that she made an effort to offer me a sample. Samples of the coffee and and coupons were only offered on request.
After a bit of research, I found out that the “taste challenge” was where you would sample a VIA and a regular Starbucks brew – to see if you could taste the difference. Sounds fun!
Determined to find a location that had the taste challenge – I made a visit to another Starbucks location. Stark difference from the last location. Did the challenge – picked the wrong coffee (thought the VIA was the brew). The staff at this location were very accommodating and did a great job to promote the product.
Usually receiving consistent service at Starbucks, I was quite surprised in the lack of consistency for the marketing of this product. Perhaps more training for the staff?
Free samples and a $1.00 off coupon for the VIA coffee is offered when you take the “challenge”. For those of you in the US – you also receive a free tall coffee.
Popularity: 3% [?]
rss feed
tweets