The Good Customer

good customers deserve good service

One Night At Banana Republic

Posted by Ange On January - 13 - 2010ADD COMMENTS

br_logo

WHAT?: One night sale at all participating Banana Republic stores in Canada.  Receive 30% off your purchase of $100 or more.

WHY?: For those of you who are not already “shopped out” from the holidays. Or for those of you who still have money left after the holidays…. to shop

WHEN?: January 14, 2010 – from 5:00 pm until closing

HOW? : Print coupon and present to cashier upon checkout.   Can’t see image below? -  CLICK HERE for coupon.

Banana Republic
Tomorrow January 14, 5PM
Save 30% off your purchase of $100 or more*
It pays to get Banana Republic emails - just for you, 30%! As one of our best customers, you're invited to join us for an exclusive party and shop new denim arrivals
TO REDEEM THIS ONE-TIME USE OFFER, PRINT THIS EMAIL AND BRING TO A BANANA REPUBLIC STORE
CLICK HERE TO FIND THE STORE NEAREST YOU

Popularity: 1% [?]

The Sale Before The Sale

Posted by Ange On December - 16 - 2009ADD COMMENTS

BR_Holiday_08

WHAT? : Banana Republic (Canada) One Day Sale. A “one time” coupon for 40% off your entire purchase.

WHEN? : December 17, 2009

WHERE? : In-store purchases only. Please visit   www.bananarepublic.ca for a store nearest you.

HOW? : Print out this coupon and present to cashier upon checkout.     CLICK HERE -> 40% COUPON

Popularity: 1% [?]

Early Bird Gets the 25% OFF – EXTENDED

Posted by Ange On November - 29 - 2009ADD COMMENTS

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***UPDATE “Cyber Monday” Sale at Kate Spade is still offering 25% off all SALE items. Sale ends 1159pm November 30, 2009 PST.***

http://www.katespade.com/category/index.jsp?categoryId=1872494&source=CME_KSP:Main:HTML:20091130

*************************************************************************

WHAT? : 1 day sale at Katespade.com

WHY?: Get an additional 25% off all SALE items + free ground shipping! Many of these items are already 50% + off… so with this extra discount, it’s an amazing deal!

WHEN? : Only valid on purchases made before 1159pm PST November 29, 2009

WHERE? : http://www.katespade.com/category/index.jsp?categoryId=1872494&source=CME_KSP:Main:HTML:20091129

HOW? : Use code CHEER at checkout.

~Happy Shopping!~

Popularity: 3% [?]

Kate, You’ve Done It Again

Posted by Ange On November - 29 - 2009ADD COMMENTS

printout

WHAT? : 20% off coupon for any regular priced item purchased at Kate Spade retail stores

WHY? : We like special offers – and with the upcoming holiday shopping, every little bit helps!

WHEN? : Offer valid through January 15, 2010

WHERE? : US locations – for store locations go to :

http://www.katespade.com/corp/index.jsp?page=shops

HOW? : Print out above coupon or print from this link :

http://www.katespadelookbook.com/ks/printout.gif

Popularity: 4% [?]

Give & Get Event

Posted by Ange On November - 9 - 2009ADD COMMENTS

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What? : Friends and Family Event – 30% off all purchases PLUS 5% of the amount spent will be donated to:  Boys and Girls Clubs of Canada, Canadian AIDS Society, CARE Canada, Humane Society of Canada and The Leukemia & Lymphoma Society of Canada.

Where? : Only in Canada – Gap, Gap Generation, Banana Republic, Banana Republic Factory Outlet, Old Navy

When? : November 12 -15, 2009

How? : Present coupon (link below) to cashier at time of purchase. Only valid for in-store purchases.

http://gapcanada.p.delivery.net/m/p/gap/gcan/gpjump_can_v2.asp?P=11092009_GG5_can_eng_invitation3.html&mid=1916954171&cid=780858

Popularity: 3% [?]

BCBG – Friends & Family

Posted by Ange On November - 6 - 2009ADD COMMENTS
~BCBG Friends & Family Sale~

~BCBG Friends & Family Sale~

What? : BCBG’s Friends & Family Event.     November 05/09 – November08/09.

Why? : Because you can save 30% off your purchase of any regularly priced merchandise.

How? : For online shopping – use code FRIENDS09 at checkout page.  For in-store shopping – click the link below to print off the event page;  present to cashier at time of purchase.

http://view.ed4.net/v/AA1ISJ/OUTU/ZBODA33/VRI43/MAILACTION=1&FORMAT=H

Where? :    www.bcbg.com or any BCBG Maxazria retail store.

Popularity: 2% [?]

What Is SPRIZE?

Posted by Ange On October - 31 - 2009ADD COMMENTS

headerSprizeLogo

What? : The Gap (Canada) has an automatic price adjustment program.

Why?: Don’t you hate it when you purchase something and then the same item goes on sale the following week? Well, hate no more when you make purchases at The Gap (select stores) throughout the Lower Mainland. 

How?: In order to register for an account you must do so in person at any of the participating Gap stores. Email and phone number is required. Every time you make a purchase your item will be “tracked”. If the price of the same item drops after 45 days, the price difference will be automatically credited to your Sprize account. You will be able to use the credited amount towards future purchases at The Gap. For more information, go to http://www.mysprize.com/

Where? : Participating Gap stores -

  • Abbotsford – Seven Oaks
  • Burnaby – Metropolis
  • Coquitlam – Coquitlam Centre
  • Richmond - Richmond Centre
  • Surrey – Guildford Mall
  • Vancouver – Kerrisdale Kids, Robson Street, Pacific Centre, Oakridge Mall
  • West Vancouver – Park Royal

Popularity: 1% [?]

Try Before You Buy?

Posted by Ange On October - 16 - 2009ADD COMMENTS
~Homesense/Winners~

~Homesense/Winners~

 

***This post only pertains to the location at 491 W 8th Ave, Vancouver, BC.***

Rules of the Fitting Room – A Lesson

  1. Upon approaching the fitting room area, have all your garments ready to go (otherwise attendant will become impatient)
  2. Hang items on rack for attendant (otherwise attendant will order you to do so)
  3. Make sure you hang all your items back on the hangers after you finish your fitting (otherwise you will be reprimanded by the attendant)
  4. Be sure to wait before you exit – to enable the attendant to count the number of items you are returning (otherwise the attendant will assume you have stolen something and physically stop you from departing the area)

I realize that crime is a problem but customers don’t need to be treated like potential criminals. I believe that the same security measures could be addressed without the tacky militant act.

Lesson for Winners: Treat your customers with a bit of respect. (otherwise your customers will not enjoy their shopping experience)

 The Good Customer has frequented this location a number of times and unfortunately has encountered or observed the same “fitting room tactics” on countless occasions. Although this retailer is not a high end department store, this type of conduct towards their customers is tasteless and undesirable.

Popularity: 1% [?]

For The Love Of Coupons

Posted by Ange On October - 16 - 2009ADD COMMENTS
~Canada's Shoppurtunity Coupon Book~

~Canada's Shoppurtunity Book~

What : Coupons!!!!

Why : When you spend $40 or more at Roots Canada, you will receive a “savings book” worth up to $45.  3 different coupons in book.

~Save $25 on next purchase of $100 or more at Roots or Roots 73 Outlet

~Save $10 on next purchase of $40 or more at Indigo/Chapters/Coles

~2 for 1 admission at Cineplex Odeon Theatres 

(all coupons are valid until Nov 11, 2009)

Where : Roots Canada Retail Stores

~Canada's Shoppurtunity Coupons~

~Canada's Shoppurtunity Coupons~

Popularity: 1% [?]

“Thank You” From BCBG

Posted by Ange On October - 9 - 2009ADD COMMENTS
Shopping Bliss

~Shopping Bliss~

To date, this is first time that I have featured a business TWICE on TheGoodCustomer.

I was throughly impressed with the service at BCBG (Oakridge location) in Vancouver on a previous visit. http://www.thegoodcustomer.com/2009/09/dresses-galore/

Several weeks after that particular visit, I received something in the mail from BCBG. To my surprise and delight I found a “thank you” card from the sale associate who assisted me on that visit. Being an avid customer of this store for years now, this was the first time I have received any correspondence.

The note was hand written. There was mention of the particular item I had purchased. As well, certain details of our conversation on that visit were noted. I found the whole gesture very personal and very professional. 

Extremely impressed with this level of service.  BCBG (Oakridge) fully deserves this second post for commendation of excellent customer service! 

 

Popularity: 1% [?]