The Good Customer

good customers deserve good service

The Budha of LKF

Posted by Ange On October - 17 - 20092 COMMENTS
The Budha Of LKF

The Budha Of LKF

Tucked away in an alley off of Hong Kong’s most happening street – Lan Kwai Fong (LKF), is Baby Budha. This small bar/lounge at 18 Wo On Lane, Central is a great place to start or end your night … away from the masses in LKF.

Baby Budha has great ambience. One of few places in LKF where you can carry on a conversation. A part of the premises is open air – fabulous in the cooler months!
Every time I visit this lounge, I’m always delighted with the service. The staff are super friendly and down to earth. They usually try to accommodate to their customer’s needs.
Recently, after a long night traversing through the Soho and LKF area, we all just wanted to find a  place to sit down and unwind. As we approached the entrance to the lounge one of the staff indicated to us that they were getting ready to close. We gave them a doe-eyed look and asked sweetly if they would mind entertaining one last table. They obliged and we were grateful.
Even though the staff had to stay later, we were not rushed and continued to receive excellent service.
Thanks Baby Budha!
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Popularity: 1% [?]

Old Habits Die Hard

Posted by Ange On October - 8 - 2009ADD COMMENTS
Habit Lounge and Restaurant

~Habit Lounge and Restaurant~

Local Vancouver eatery in Mount Pleasant has re-opened. The space and menu has been re-vamped. Upon my last visit, I discovered their “re-invented retro cocktails”.

• ‘Blue’ Hawaiian
• Tequila Sunrise
• Sex On The Beach
• ‘Sloe Gin’ Fizz
• Manhattan

All of the cocktails are made with premium liquors and fresh ingredients. Yum!

These cocktails are served “deconstructed” on a tray. You are given a martini shaker and all the ingredients in individual bottle vials. Armed with step by step instructions you are given the task of being your own bartender. Tom Cruise in Cocktail has nothing on you!

Such a simple idea  – gives such complex fun to their customers. Applause to Habit for letting the good times roll…..

Enjoyed my “customer experience” here though and through… from one cocktail to the next….

Lesson of the day: Your experience as a customer is not always about your interaction with the personnel.

Tequila Sunrise

Tequila Sunrise

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Popularity: 10% [?]