The Good Customer

~BCBG Friends & Family Sale~

What? : BCBG’s Friends & Family Event.     November 05/09 – November08/09.

Why? : Because you can save 30% off your purchase of any regularly priced merchandise.

How? : For online shopping – use code FRIENDS09 at checkout page.  For in-store shopping – click the link below to print off the event page;  present to cashier at time of purchase.

http://view.ed4.net/v/AA1ISJ/OUTU/ZBODA33/VRI43/MAILACTION=1&FORMAT=H

Where? :    www.bcbg.com or any BCBG Maxazria retail store.

Popularity: 2% [?]

~Shopping Bliss~

To date, this is first time that I have featured a business TWICE on TheGoodCustomer.

I was throughly impressed with the service at BCBG (Oakridge location) in Vancouver on a previous visit. http://www.thegoodcustomer.com/2009/09/dresses-galore/

Several weeks after that particular visit, I received something in the mail from BCBG. To my surprise and delight I found a “thank you” card from the sale associate who assisted me on that visit. Being an avid customer of this store for years now, this was the first time I have received any correspondence.

The note was hand written. There was mention of the particular item I had purchased. As well, certain details of our conversation on that visit were noted. I found the whole gesture very personal and very professional. 

Extremely impressed with this level of service.  BCBG (Oakridge) fully deserves this second post for commendation of excellent customer service! 

 

Popularity: 1% [?]